User Guide and Resources
User Guidance for Linguaskill Agents and Clients. You may need to login to the site to see some resources.
Quick Start Guide
Linguaskill Manual for Metrica
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User Guide
Introduction: The Cambridge English Test Portal (also known as Metrica) is an online portal used to administer Linguaskill Tests. Below i...
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Technical and Hardware Requirements
The minimum technical requirements that each computer must have to be able to run a test correctly, are shown in the table below: ...
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Technical Checks on Metrica
The Technical Check must be used to confirm that the operating system, browser, internet speed, headphones and microphone meet the requir...
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Venues
What is a venue? A venue is the address where tests are run. Usually, this is a part of the Institution or Client's main address, however...
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Users
User Roles Only the Linguaskill_Agent user role can create additional Users. Please speak to your Agent if you require additional users...
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Purchasing or Ordering Test Credits and Viewing Test Credit Availability
In order to make entries and run tests, you will need Test Credits first. Agents can purchase Test Credits from the shop, and Clients can...
Troubleshooting
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Why are no results available in the test portal for my session?
If your candidates' results are not available, it's possible that they have not completed the test. In the first instance, please check y...
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My candidate is unable to log in, what should I do?
If you have a candidate who is unable to log in to Metrica, please try the following: Please check that the candidate is trying to acces...
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I have deleted my default session. What should I do?
All Agents have a default session set up when they are first created. If you have deleted your default session, you can set up a new one ...
FAQs
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What happens if the test is interrupted?
What happens if the test is interrupted by technical issues before the candidate has finished e.g. losing internet connection or power? F...
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Re-sitting a component
It is possible for a candidate to re-sit a component in which they scored poorly (including the Speaking component). Candidates must re-s...
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Candidate Quick Start Guide
Attached to this article is the Linguaskill Candidate Quick Start Guide. It details how to start and run a Linguaskill test.
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Why has my candidate received an asterisk (*) instead of a result?
Speaking Candidates receive an asterisk (*) if the audio quality of the responses was not of a sufficient quality that we were able to ...
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Can I have a copy of my candidate's answers or a detailed report on their responses?
We do not provide individual candidate answer data or a detailed report on candidate responses. Please note that Linguaskill is design...
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Session and Entry deadlines
Session and Entry Deadlines For all tests (Reading and Listening, Speaking and Writing) you can create a session at any time, immediately...